Nine Critical Competencies/Attributes Essential For Effective Engineering Leadership1. COMMUNICATIONS
This is a fundamental requirement for success. Communications are the basic
means available for imparting information to people through written and oral
channels. Engineering leaders must be sufficiently articulate to provide the
information required by their teams to make effective decisions and act as a
representative of their company, either formally or informally. This implies the
need for competence in both oral and written communications skills, as these are
the tools available to the engineering leader for inspiring trust and commitment
from their work team. An often neglected aspect of communications skills, is the
ability to "listen." This implies sensitivity, caring, and active listening to
facilitate trust and team commitment.
2. CRITICAL THINKING
This competency is defined as the ability to rationally analyze
"ill-structured" complex problems from multiple perspectives from a
"multi-logical" point of view. When we fail to view a complex problem from more
than one perspective, there is a danger of reaching an erroneous solution
whereas critical thinking provides several alternative perspectives from which
to view situations. This enhances the probability of accurate understanding of
the problem and better non-obvious solutions. This is one of the major reasons,
of course, for the movement towards team-based work and diversity in the
workplace the ability to incorporate multiple perspectives (critical thinking)
in decision making.
3. STRATEGIC THINKING AND UNDERSTANDING
One of the common expectations of organizations, in their efforts to cope
with the growing intensity of competition, is to require that most employees and
virtually all management personnel be competent in strategic thinking. This is
sometimes called the ability to understand the "big picture," and how their
company fits into their industry and its larger context. Unlike the 1980's, when
there was a movement towards specialization, in today's work setting the
movement is towards being a generalist with a broad range of skills that
provides deep understanding of the many facets of the business and its
competitive environment. In essence, engineering leaders must recognize the
importance of strategic management and know how to plan and manage
strategically, as these tasks have been delegated down the organization
hierarchy.
4. TEAM LEADERSHIP
While there is some confusion regarding the definition of leadership, at its
core is DIRECTION SETTING, or the ability to formulate, state, and build
consensus on common goals and achieving them. We believe four basic components
contribute to this capability. VISION: Effective leaders must be able to gain
the commitment of their team members to a shared higher vision and motivate them
to carry out that vision. EMPOWERMENT: Effective engineering leaders must not
only provide decision making authority to their team members, they must also
enable them to use that authority. Trust is created as a result of having the
latitude to take a risk and fail. Competence is enhanced when engineering
leaders mentor, coach, and educate their diverse work team. INTEGRITY:
Ultimately, the "leader" is the role model for the team. Only in this way can
engineering leaders hope to instill the trust level necessary for the positive
culture that is critical for achieving the highest levels of performance.
FOLLOWERSHIP: The engineering leader must be able to switch hats by exhibiting
the capability for helping his/her leader accomplish the organization's goals'
thinking independently rather than relying solely on managerial direction.
5. INTERPERSONAL SKILLS
The ability to persuade, negotiate, and interact effectively with others is
contingent on possessing strong interpersonal skills. Historically, these have
not been critical competencies for engineers, but the team-based work
environment demands high proficiency in these competencies. Some of the
attributes that comprise positive interactions with others include
self-confidence, the ability to build effective relationships and rapport with
others, regardless of their status in the organization.
6. NETWORKING
This competence has only recently been recognized for the significant
difference it can make in high performance. Networking is the ability to move
beyond the formal channels of communication and official positions in an
organization to connect with the people who can provide the information and
resources needed to get a job done. One executive recently observed that middle
managers, who have now all but disappeared from organizations, used to be the
"networkers" in organizations. Their absence makes it incumbent upon engineering
leaders to build reliable networks before they actually need them.
7. TAKING INITIATIVE
Truly successful engineering leaders are those who seize the initiative by
accepting responsibility "above and beyond the call of duty." They volunteer for
activities and assignments that are beyond their job descriptions, perhaps
without even being asked. Such actions must help other people besides yourself
and involve some risk taking. An example of this type of behavior is someone who
becomes a product or project champion they decide to take on a major project
and perhaps single-handedly manage to persuade key organizational members of the
merit of the project.
8. SELF-MANAGEMENT
This aspect of effective engineering leaders refers to an individual's
willingness to embrace continuous self improvement and adapt to changing
organizational circumstances and personalities in a calm and resilient manner.
In particular, this competency reflects an engineering leader's ability to use
feedback constructively for self-awareness and realistically evaluate his/ her
strengths and weaknesses.
9. ETHICS AND INTEGRITY
There is a growing awareness of the importance of this component of character
as being fundamental to achieving success in the rapidly changing team-based
work environment. Having a strong understanding of self and others and adherence
to a set of guiding principles provides the spiritual foundation that enables
enlightened and effective leadership. This is the platform that enables leaders
to make tough decisions and act courageously in the face of adversity.
(Source: American Society for Engineering Management's "The Engineering
Leader and Leading Change") Index |