Tough Interviews
"...[ during the interview,] we focus on the intellectual process... on the
creativity in responding to a question. The creativity of the response is
more important than the response. [... ] We are looking not at how much the
individual knows, but at how he/she reaches conclusions, even if he/she
lacks technical information on the subject. It is not important if the
answer is right or wrong - in many instances wrong answers are more
interesting to us because they lead us to additional questions defining the
process by which the person reached a wrong conclusion- and that may show
more creativity than the right answer from someone who has a fund of
information. Many times, we ask questions for which there are no answers or
on which there is no [...] consensus.[...Our interviewees] often complain
about the unpredictability of the questions which are being asked, but that
is intentional, not an accident. Hypothetical [ what if] questions are often
asked so that [ they] will have to be creative and not just apply a fund of
knowledge..."
We are looking for [... ] the ability to think: a certain minimal amount
of knowledge, of course, but more important, creativity, [... ] their
ability to solve problems, in other words, to think."
These are the words of Dr. David Axelrod, Head of the Board of Judges of
the Westinghouse Science Talent Search from 1971 to 1986 and Dr. Glenn T.
Seaborg, Nobel Laureate, one of the judges. They are describing the final
interview process by which the top 10, out of about 1400 students in the
US who enter this competition each year, are selected to receive
no-strings-attached college scholarships ranging from $20,000 to $7,500
each. Started in 1942, this competition has helped produce 6 Nobel Prize
winners, 2 Fields Medal winners, 8 Mac Arthur Fellowship winners, 2
National Medal of Science winners, 28 National Academy of Science members, 3
National Academy of Engineering members and countless other top researchers
and engineers in universities and laboratories across the US.
The success of this interview strategy in identifying creative and talented
people for Science has inspired many top graduate schools and companies to
adopt similar techniques in their interviews of new employees, especially
new graduates.
Here is how Nguyen describes his interview at Hewlett-Packard:
" It lasted 8 full hours! In the morning, my potential manager brought me
in the R&D laboratory to meet other engineers in his group and to see their
work, then I went downstairs to the plant to see how the production line
works. I was encouraged to ask as many questions as possible. Then I met
with the President of the Division in his office and had lunch with a few
of the engineers and technicians. In the afternoon, I went to a room where I
worked on a transistor circuit design problem for about 1 hour and then I
had to sit down for another 2 hours with the top engineer in the R&D lab
and explain my solution to him. I think I got the wrong answer but, somehow,
they hired me anyway." What Nguyen did not know was that all the people he
met that day had a meeting the following day to talk about their impression
of him. The circuit problem was rigged so that there was no right answer for
it, but he showed resource fullness and creativity in his search for a
solution, as well as curiosity and a desire to learn during his plant tour,
and that was what they were looking for. He was the only new graduate hired
by the division that year and for many years after....
...By the way, in case you are curious, there are 2 Vietnamese students in
the top 10 list of the Westinghouse Science Talent Search. They are: Ngo Tan
Dinh, 1981 and Nguyen-Huynh Anh Tuan, 1986. But there are about 9 Korean
students and about 57 Chinese students in the same list, including 4 Chinese
top scholarship winners! Index |