The Art of NegotiatingAn area of the job search that seems to receive little attention is the art
of negotiating. Once you have been offered a job, you have the opportunity to
discuss with the employer the terms of your employment. Negotiations are
uncomfortable, sometimes risky and often unsatisfying because we are trained
from an early age to value win/lose situations. We tend to approach negotiations
with a winner-take-all attitude that is counterproductive to the spirit with
which the concept of negotiations is imbued.
Negotiating with you potential employer can make your job one that best meets
your own needs as well as those of your employer. To ensure successful
negotiations, it is important to understand the basic components. The
definitions of negotiation as it relates to employment is: a series of
communications either oral o r in writing that reach a satisfying conclusion for
all concerned parties, most often between the new employee and the hiring
organization.
Negotiation is a planned series of events that requires strategy,
presentation and patience. Preparation is probably the single most important
part of successful negotiations. Any good trial attorney will tell you the key
to presenting a good case in the courtroom is the hours of preparation that
happen beforehand. The same is true for negotiating. A good case will literally
present itself. W hat follows are some suggestions that might help in your
preparation.
Research
Gather as much factual information as you can to back up the case you want to
make. For example, if most entering employees cannot negotiate salary you may
be jeopardizing the offer by focusing on that aspect of the package. Turn your
attention to some of the other more flexible parts of the offer such as your
health plan, dental plan, retirement package, the type of schedule you prefer,
etc.
Psychological Preparation
Chances are that you will not know the person with whom you will be
negotiating very well. If you are lucky enough to be acquainted, spend some time
reviewing what you know about this person's communication style and
decision-making behavior.
In most cases this person will be a stranger. Since most people find the
unknown a bit scary you will want to ask yourself what approach to the
negotiating tab le you find most comfortable. How will you "psyche" yourself up
to fell confident enough to ask for what you want? How will you respond to
counteroffers? What are your alternatives? What's your bottom line? In short,
plan your strategy.
Be sure you know exactly what you want, not approximately. This does not mean
you will ever get exactly that, but having information clear in your head will
help you determine what you are willing to concede. Unless you know what you
want , you won't be able to tell somebody else. Clarity improves communication,
which is the conduit for effective negotiations.
Practice
Actually rehearse the presentation in advance using another person as the
employer. If you make mistakes in rehearsal, chances are that you will not
repeat the m during the actual negotiations. A friend can critique your
reasoning and help you prepare for questions. If this all seems like a lot of
work, remember that if something is worth negotiating for, it is worth preparing
for.
Dollars and Sense
Always begin by expressing genuine interest in the position and the
organization , emphasizing the areas of agreement but allowing "wiggle room" to
compromise on other areas. Be prepared to support your points of disagreement,
outlining the parts you would like to alter, your suggestions on how this can be
done and why it would serve the company's best interests to accommodate your
request.
Be prepared to defend your proposal. Back up your reasons for wanting to
change the offer with meaningful work-related skills and positive benefits to
the employer. Requesting a salary increase because you are a fast learner, or
have a high GPA usually are not justifiable reasons in the eyes of the
employer. Meaningful work experience or internships that have demonstrated or
tested your profess ional skills are things that will make an employer stop and
take notice. It is sometimes more comfortable for job seekers to make this
initial request in writing and plan to meet later to hash out the differences.
You will need to b e fairly direct and assertive at this point even though you
may feel extremely vulnerable. Keep in mind that the employer has chosen you
from a pool of qualified applicants, so you are not as vulnerable as you think.
Sometimes the employer will bristle at the suggestion that there is room to
negotiate. Stand firm, but softly encourage the employer to think about it for
a day or two at which time you will discuss the details of your proposal with
them. Do not rush the process. Your discomfort with the process could hurt you.
The employer will be counting on this discomfort and may use it to derail the negotiations. Remember this is a series of volleys and lobs, trade-offs and
compromises that occur over a period of time. It is a process -- not a singular
event!
Once you have reached a conclusion with which you are both relatively
comfortable, present in writing your interpretation of the agreement so that if
there is any question it will be addressed immediately. Negotiation, by
definition, implies that each side will give. Do not perceive it as an
ultimatum.
If the employer chooses not to grant any of your requests -- and
realistically, they can do that -- you will still have the option of accepting
the original offer provided you have maintained a positive, productive and
friendly atmosphere during your exchanges. You can always re-enter negotiations
after you have demonstrated your worth to the organization.
Money isn't Everything
There are many things you can negotiate besides salary. Benefits can add
thousands of dollars to the compensation package. Benefits can range from paid
person al leave to discounts on the company's products and services. They
constitute m ore than just icing on the cake; they may be better than the cake
itself. Traditional benefits packages include health insurance, paid vacation
and personal/sick days. Companies may offer such benefits as childcare or elder
care or use of the company jet for family emergencies. Other lucrative benefits
could include disability and life insurance and a variety of retirement plans.
Some organizations offer investment and stock options as well as relocation
costs and tuition credits for continued education. Index |